The Heart Behind the Art: Policies & Info

Thank you for supporting handmade, heart-led work. Every item in this shop is created with care, intention, and individuality — just like you. Below are my shop policies to help make your experience as smooth and transparent as possible.

Shipping

• Processing Time: All orders are handcrafted and packed with care. Please allow 3–5 business days for processing before your order ships.

• Shipping Method: Orders are shipped via USPS First Class or Priority Mail (based on size/weight) with tracking provided.

• Domestic Shipping Only: At this time, I only ship within the U.S.

• Delivery Time: Estimated 3–7 business days after shipment. Please note that once your item ships, delivery times may vary depending on the postal service.

Returns & Exchanges

I want you to feel great about what you bring into your home. If something feels off, please reach out.

• Returns: Accepted within 14 days of delivery.

• Conditions: Items must be returned in original, unused condition. Buyer is responsible for return shipping.

• Exchanges: Please contact me to discuss a possible exchange. Because each item is unique, I may not have an identical piece available, but we can work together to find a solution.

• Refunds: Once I receive the returned item, your refund will be issued to the original payment method (minus shipping costs).

Cancellations

Cancellations are accepted within 2 hours of placing your order. After that time, your order may already be in progress.

Damaged & Lost Items

If your item arrives damaged or goes missing in transit, please email me at info@shewhocreatesart.com within 7 days of delivery. I’ll do my best to make it right.

Thank you for shopping small and supporting soulful creativity. Every purchase makes a real difference.

Custom & Personalized Orders

I'm now accepting custom orders, with each piece crafted as a unique, one-of-a-kind creation that's meaningful and personal to you — reach out to me at info@shewhocreatesart.com to discuss your ideas.